Why Choose Gordon Elliot Solutions?
The North East’s Only ATAG Warranty Partner Installer
Choosing a heating engineer is about more than price — it’s about trust, expertise, and long-term reliability. As the only ATAG Warranty Partner in the North East, Gordon Elliott Solutions offers a level of service, quality, and aftercare you simply won’t get elsewhere.
What it means for you
ATAG Partner
The only installer in the North East officially approved to install, support, and maintain ATAG boilers.
Long Warranties
Enjoy 12–18 year manufacturer-backed warranties for long-term confidence and protection.
Faster Support
Direct access to your original installer means quicker response times if you ever need help.
Expert Installation
Every system is designed, sized, and installed by experienced heating engineers — not sales teams.
Lower Running Costs
Correct design, smart controls, and efficient boilers work together to reduce wasted energy.
1. Premium Boilers Installed by the Region’s Trusted Specialist
ATAG boilers are some of the most efficient, reliable, and longest-lasting in Europe — but they perform best when installed by specialists.
Because G.E.S is the North East’s approved ATAG partner, you get:
Correct specification and sizing
Industry-leading installation quality
Optimised efficiency and performance
A system designed to last 15–20+ years
It’s not just about fitting a boiler, it’s about engineering a system that will serve your home for decades.
2. Exceptional Warranties — Fully Backed by ATAG
You benefit from 12- and 18-year warranties, among the longest in the industry.
And because we’re a Warranty Partner:
Because G.E.S is the North East’s approved ATAG partner, you get:
12-year and 18-year manufacturer-backed warranties
Dedicated support engineer recognised by ATAG
Direct access to your installer (no call centres)
Warranty remains valid with annual servicing
It’s peace of mind backed by the manufacturer, and managed by someone who knows your system inside out.
3. Faster Aftercare & Priority Support
As an ATAG partner, G.E.S receives:
Priority access to ATAG technical support
Faster parts supply when required
Direct communication with the manufacturer
Issues often resolved within 24 hours
In most cases, we can diagnose or resolve issues within 24 hours.
No long waits. No “next available appointment in two weeks.”
Just fast, local support when you need it most.
4. Outstanding Quality, Recognised by ATAG
G.E.S has been awarded ATAG’s “Warranty Partner of the Month”, a recognition given to the top-performing installers in the country.
Consistently high installation standards
Exceptional customer satisfaction
Nationally recognised workmanship quality
You’re not just hiring an installer, you’re hiring one of ATAG’s national top performers.
5. Honest Advice, Zero Sales Pressure
We don’t employ salespeople.
We don’t upsell.
We don’t cut corners
You speak directly to an experienced engineer who will:
Speak directly to an experienced engineer
Clear, jargon-free explanations
Transparent, upfront pricing
Respectful, tidy work in your home
It’s heating advice you can trust, from people who actually do the work.
6. A Complete Heating Solution Under One Roof
Whether you need:
Boiler installation
Underfloor heating systems
Smart controls & zoning
System upgrades and refurbishments
Servicing and long-term maintenance
G.E.S provides a seamless, joined-up service where every part of your heating system works together perfectly.
No third parties. No miscommunication. Just a single, reliable point of contact.
Want to know what system is right for you?
Contact us for friendly, professional advice — with no sales pressure.
The Process
Request a quote
Reach out by phone, email, WhatsApp, or social. We’ll discuss your needs and share product info if helpful.
Free Survey
We’ll attend your home to assess your needs, check your existing systems and available space. Then discuss your options and answer any questions you have.
Fast Quotation
A full, detailed quote usually provided within 24 hours of the site visit.
Approve & Schedule
Once the quote is approved your installation can be scheduled.
Installation & Handover
Professionally completed installation including a full system walkthrough and invoice delivered to you.
Aftercare & Support
Ongoing services, maintenance, and advice for long-term reliability.
