Boiler Installation And Repairs in Durham.
Fast response. Honest advice.
We provide professional boiler installations and repairs throughout Durham and the North East. With over 20 years of experience we specialise in ATAG boiler installations. We offer fast response times, honest pricing and a reliable service you can trust. Our services include: New boiler installation, Boiler servicing and emergence call outs. Get in touch today for a free quote.
Why Regular Boiler Servicing Matters
Protects Your Warranty
Annual servicing is essential to keep ATAG and other warranties valid.
Prevents Breakdowns
Most boiler failures are avoidable. Servicing catches small issues before they become expensive emergencies.
Improves Efficiency
A clean, well-tuned boiler uses less gas, heats faster, and keeps your bills lower.
Keeps your home safe
We check combustion, flue performance, and safety devices — not just the basics.
Boiler Servicing
Our boiler services are thorough, professional, and manufacturer-approved.
- Full safety inspection
- Combustion analysis & efficiency checks
- Heat exchanger inspection & cleaning
- Flue integrity & emissions checks
- System pressure & expansion vessel checks
- Magnetic filter inspection & cleaning
- Service record updated for warranty compliacnce
You’ll receive clear feedback, not scare tactics — and advice only when something genuinely needs attention.
Breakdowns & Repair
When your heating or hot water stops working, you need fast, competent help.
- No heating or hot water
- Pressure drops & leaks
- Error codes and lockouts
- Noisy boilers or kettling
- Radiators not heating properly
- Thermostat or control faults
You’ll receive clear feedback, not scare tactics — and advice only when something genuinely needs attention.
A huge Advantage
As an ATAG Warranty Partner, Gordon Elliott Solutions provides a level of support most installers simply can’t offer.
What this means for you
All 12 and 18 year warranties are fully backed by ATAG.
No call centres or being passed around.
The same engineer will handle installation, servicing and repairs.
ATAG Partner
We’ve even been awarded ATAG “Warranty Partner of the Month”, recognised with champagne and social coverage — because we do things properly.
The Process
01.
Request a quote
Reach out by phone, email, WhatsApp, or social. We’ll discuss your needs and share product info if helpful.
02.
Free Survey
We’ll attend your home to assess your needs, check your existing systems and available space. Then discuss your options and answer any questions you have.
03.
Fast Quotation
A full, detailed quote usually provided within 24 hours of the site visit.
04.
Approve & Schedule
Once the quote is approved your installation can be scheduled.
05.
Installation & Handover
Professionally completed installation including a full system walkthrough and invoice delivered to you.
06.
Aftercare & Support
Ongoing services, maintenance, and advice for long-term reliability.
Book Your Boiler Service or Repair Today
Whether it’s your annual service or an urgent repair, you’ll get honest advice, high-quality workmanship, and proper aftercare.
What My Customers Say
Had problems with our boiler and Gordon came out that same day. It wasn’t an easy fix but he reassured us it could be done and explained everything clearly
Marie Mordy · Google
★★★★★ 2025
Phoned in the morning with a boiler problem and Gordon knew what the issue was straight away. He arrived earlier than promised, fixed it within an hour and charged a great price. Very friendly and professional.
David Haswell · Trustpilot
★★★★★ Mar 2025
Booked a boiler service after noticing a small leak. Gordon explained everything clearly, stressed the importance of yearly servicing, and even set up reminders so I wouldn’t forget again. Friendly and professional throughout.
Rebecca Parker · Trustpilot
★★★★★ Jan 2025